Citizens Advice Bureau North Shore Incorporated — Social Services Charity in Auckland
Citizens Advice Bureau North Shore Incorporated is a Trust charity in the Social Services sector, based in Auckland, Auckland. This organisation also provides funding to other charities. Annual revenue: $0.5M NZD. Financial data as at June 2025.
Mission: Aims Whainga To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. To exert a responsible influence on the development of social policies and services, both locally and nationally. Citizens Advice Bureau New Zealand, Ngā Pou Whakawhirinaki o Aotearoa support the principle of partnership reflected in the Treaty of Waitangi, Tiriti o Waitangi. The Service The service therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained. Te Ratonga Nā reira e whakawhiwhi kore utu ana te ratonga ki ia tangata he ratonga pāronga e tōkeke ana, e muna ana, he ārahitanga me te āwhina, ā, e whakamahi tika ana i ngā wheako i riro mai
- Registration Number
- CC20740
- Charity Type
- Trust
- Registration Date
- 2008-01-28
- Status
- Active
- Sector
- Social Services
- Location
- Auckland, Auckland
- Website
- http://www.cab.org.nz
- northshore@cab.org.nz
- Funder Status
- Grant-making charity (society)
- Data as at
- June 2025
Beneficiaries: General public
Financial Summary
- Total Revenue
- $0.5M NZD
- Total Expenses
- $0.5M NZD
- Total Assets
- $0.3M NZD
- Net Assets
- $0.2M NZD
- Reserve Months
- 0.0 months of operating expenses
- Staff Count
- 11
- Volunteers
- 3
- Financial Year End
- 2025-06-30
Financial History
| Year | Revenue | Expenses | Net Assets |
|---|---|---|---|
| 2025 | $0.5M | $0.5M | $0.2M |
| 2024 | $0.5M | $0.6M | $0.3M |
| 2023 | $0.5M | $0.5M | $0.3M |
| 2022 | $0.5M | $0.5M | $0.2M |
| 2021 | $0.4M | $0.4M | $0.2M |
| 2020 | $0.4M | $0.4M | $0.2M |
| 2019 | $0.4M | $0.4M | $0.2M |
| 2018 | $0.4M | $0.3M | $0.2M |
| 2017 | $0.3M | $0.3M | $0.1M |
| 2016 | $0.3M | $0.3M | $0.1M |
Board Members and Officers
Current Officers (10)
| Name | Role | Appointed |
|---|---|---|
| Annette Kelly | Trustee | 2025-08-26 |
| Langford Heslop | Trustee | 2025-08-26 |
| Claudia Vital | Trustee | 2025-08-26 |
| Ruth Bruce | Trustee | 2025-08-26 |
| Gary Browne | North Shore Manager | 2024-09-22 |
| Susanna Bain | Secretary | 2024-08-22 |
| Clayton Luke | Trustee | 2024-08-22 |
| Charlotte Duncan | Trustee | 2024-08-22 |
| Celia Patrick | Treasurer | 2023-08-29 |
| Oliver Glen | Trustee | 2023-08-17 |
Former Officers (66)
- Tracella Owens — Chair (departed 2025-11-30)
- Ling Wong — Trustee (departed 2025-08-26)
- Anthony Fisk — Trustee (departed 2025-08-26)
- Ronald Mottram — Trustee (departed 2025-08-26)
- Francis Lim — North Shore and Rodney Area Manager (departed 2024-03-18)
- Wallace Britton — Trustee (departed 2024-08-22)
- Georgie Harvey — Trustee (departed 2024-08-22)
- Kelly Fu — Trustee (departed 2024-08-22)
- Robert Turrell — Trustee (departed 2022-08-18)
- Xue Tang — Trustee (departed 2023-08-18)
- Sue Emmott — Trustee (departed 2023-08-18)
- Gail Turner — Secretary (departed 2023-08-18)
- Brian Sharplin — Trustee (departed 2022-08-18)
- Robert MacKenzie — Chair (departed 2024-10-07)
- Thelma Braggins — Secretary (departed 2024-02-15)
- Tamara Nikolova — Committee Member (departed 2021-08-17)
- Lisa Elizabeth — Trustee (departed 2020-10-21)
- Peter Atkinson — Trustee (departed 2023-08-18)
- Dean Edwards — Treasurer (departed 2022-08-18)
- Timothy Charman — Chair Person (departed 2025-08-26)
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Citizens Advice Bureau North Shore Incorporated
Financial data as at June 2025. Sourced from Charities Services register.
Charities Services Tier 3 reporting allows charities under $2M revenue to file a simple-format annual return rather than audited financial statements. The return reports totals but not the program/administration split or the line-item detail our template needs. No red flags were detected in what was filed, and revenue is below the $2M Tier 2 boundary where audited accounts become mandatory. A letter grade is withheld rather than assigning one that would be driven by the template-fit, not the charity's operations. The charity's filed figures are shown above, and any structural concerns a donor would want to look at are surfaced separately. (v3.3 — aligned with Charities Services tier boundary; matches Charity Navigator and CharityWatch US practice.)
How ratings work →Reasons to look carefully (1)
These structural observations are drawn from public data and are worth considering before a donation. They are not allegations of wrongdoing, and they don’t affect the charity’s letter grade.
- No chair recorded on the registerNo chair or presiding role is recorded in the register for this board of 10. The Charities Register does not require one to be identified, so this is a gap in the public record rather than a finding about the board.
Each signal is a data-driven observation, not a judgement. They fire automatically from the figures filed with Charities Services. A charity can address any of these by filing fuller disclosure or updating its officer register. Methodology: /about/methodology/concern-signals.
$495.9K
$518.9K
$301.8K
11
Financial data from Charities Services annual return (FY2025). Ratings calculated using CharityData v3.1.1 methodology.
Funder Profile
GrantmakerThis organisation makes grants or donations to other charities and organisations.
About
Aims Whainga To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. To exert a responsible influence on the development of social policies and services, both locally and nationally. Citizens Advice Bureau New Zealand, Ngā Pou Whakawhirinaki o Aotearoa support the principle of partnership reflected in the Treaty of Waitangi, Tiriti o Waitangi. The Service The service therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained. Te Ratonga Nā reira e whakawhiwhi kore utu ana te ratonga ki ia tangata he ratonga pāronga e tōkeke ana, e muna ana, he ārahitanga me te āwhina, ā, e whakamahi tika ana i ngā wheako i riro mai
Who We Serve
Key Statistics
Financial Trends
Financial Trends (18 Years)
Revenue Breakdown
Expense Breakdown
API DataBased on annual return data. Detailed program/admin breakdown not available.
Financial Health Dashboard
Based on latest annual return data. Metrics are calculated from reported financial data and may not reflect the full picture. View methodology
Revenue Diversification
HHI (Herfindahl–Hirschman Index) measures concentration across 6 income categories. Lower HHI = more diversified. Score above 60 indicates healthy diversification.
Peer Comparison
Ranked against 140 peers · Social Services · $100K – $1M
Top Peers in Group
Peers are charities in the same sector and revenue size band. Rankings are based on the latest available data.
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Data sourced from Charities Services register and publicly available annual returns. Our datasets may not be complete. Automated analysis can produce errors. Scores are calculated using disclosed methodology and are analytical tools, not investment ratings or recommendations. If you believe any data on this page is incorrect, please contact us at hello@charitydata.co.nz. For informational purposes only. Not investment advice. Last updated: 29 September 2026.
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